Overview

At Rapid Gift Genie, we are committed to delivering your personalized gifts in a timely and efficient manner. Please review our Shipping Policy below for details on how we handle shipping and delivery.

Processing and Shipping Time

Order Processing: All orders are processed within a maximum of 7 business days.
Free Shipping: We do not charge any shipping fees; shipping is completely free from our end.

Delivery Estimates

Orders Within Jaipur: Orders placed within Jaipur will be delivered within 3 hours as our promise.
Orders Outside Jaipur: Orders placed outside Jaipur will be dispatched within 7 days.

Multiple Packages

Your order may be shipped in different packages due to the following reasons:

Multiple Warehouses: Items may be shipped from different warehouses to expedite delivery.
Back Orders: Popular items on back order might be shipped separately to avoid delays.

Order Tracking

You will receive a shipping confirmation on website order section with your tracking number(s) once your order has shipped.
The tracking number will be active within 24 hours.
Stuck or Lost Orders

All orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or lost during delivery:

We apologize for the inconvenience caused by postal service issues beyond our control.
As our packages are insured, we will send you a new package with quicker shipping and full tracking, if possible.
Please refer to our Refund and Replacement Policy for more details.

Cancellation Policy

Due to the customized nature of our products, we do not promote the cancellation of orders. Please review the following carefully:

Ordering and Changes:

When you place an order with us, you agree to provide accurate and complete information necessary for order fulfillment, including customization details such as photos and names.
Once an order is placed and processed, changes or modifications cannot be accommodated as we begin processing orders immediately.
We strongly encourage you to review your order details carefully before finalizing your purchase.
If you have any questions or concerns about your order, contact our customer support team as soon as possible, and we will do our best to assist you within the constraints of our customization process.
Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us at:

Email: support@rapidgiftgenie
Phone: 9521532380